Privacy Policy
Stadium Properties and its affiliated companies and brands including but not limited to Dollar Self Storage, Aguila Self Storage, Alton Self Storage, Midvale Park RV and Self-Storage, and Premier RV and Self-Storage values our customers and website users’ privacy.

As a general practice we do not sell our customer or website user data.  Our websites may use cookies to collect and track user activity anonymously and/or in a non-user-specific manner for the purposes of general website analytics and ad retargeting. Specific user data may be collected when users volunteer information via website forms, including contact forms, rental and reservation requests, and others.

We may also link to 3rd party/partner websites to process online reservations and rentals. In these cases, the security of your data is directly managed by these 3rd parties. Stadium Properties does have access to this data. We do not sell the data and take steps to protect the data if we import it into systems that we control.

We, along with our third-party service providers, utilize cookies, pixels, and other tracking mechanisms (collectively referred to as "Cookies") to gather information about your usage of our website and services.

Cookies: Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies facilitate easier navigation of our website and services, while others enable a faster log-in process or allow us to track your activities on our website. There are two types of cookies: session cookies and persistent cookies.

• Session Cookies: These cookies exist only during an online session and disappear from your device when you close your browser or turn off your device. We use session cookies to uniquely identify you during a session or while you are logged into your account with us. This allows us to process your online transactions and requests and verify your identity as you navigate through our website and services.

• Persistent Cookies: These cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.

With Reference to 3rd Party Analytics and Tracking
Analytics: This website uses Google Analytics to collect non personalized data regarding website activity. There are ways for users to limit this information transmission through the implementation of browser plugins.  More information regarding these free opt-out browser plugins from Google, can be found here.

Retargeting: Our websites may make use of Cookie technology which can be used to determine your viewing preferences (e.g. mobile vs desktop), and to selectively serve ads and information to prior website visitors through 3rd party websites which are part of Google’s advertiser network, Facebook’s advertising network, and other similar websites and services. For information regarding opting out of these programs and/or personalizing your ad settings, you can visit Google, here, or Facebook here.

In Reference to the California Consumer Protection Act (CCPA) and the California Privacy Rights Act (CPRA)
The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them and the CCPA regulations provide guidance on how to implement the law. This landmark law secures new privacy rights for California consumers, including:

• The right to know about the personal information a business collects about them and how it is used and shared;
• The right to delete personal information collected from them (with some exceptions);
• The right to opt-out of the sale or sharing of their personal information; and
• The right to non-discrimination for exercising their CCPA rights.

In November of 2020, California voters approved Proposition 24, the CPRA, which amended the CCPA and added new additional privacy protections that began on January 1, 2023. As of January 1, 2023, consumers have new rights in addition to those above, such as:

• The right to correct inaccurate personal information that a business has about them; and
• The right to limit the use and disclosure of sensitive personal information collected about them.

Businesses that are subject to the CCPA have several responsibilities, including responding to consumer requests to exercise these rights and giving consumers certain notices explaining their privacy practices. The CCPA applies to many businesses, including data brokers.

To initiate an information deletion request, an information correction request, or a request not to sell your data, you may do one of the following:

• Complete our online form, here:
• Contact us by telephone at (949) 783-5377
• Email us at customerservice@dollarselfstorage.com
• Mail a request to Stadium Properties, LLC, 26 Executive Park, Suite 290, Irvine, CA 92614.

Other Data Collection
More personalized data collection, which may include your Name, Phone Number, Email Address, Address, Driver License Number, and other details, are found on several of our forms. These include but are not limited to our Contact Form, Referral Form, Reservation Form, and Rental Form.  Once again, this data is not resold.

If you are completing an online reservation or rental, more personalized data may be collected via integrated 3rd party/partner website services and forms. This information may include Name, Phone Number, Email Address, Payment Instrument details, and other details.  Although we do not directly control the servers and software collecting and processing this information, we do have access to this information and may at times use this information in our own internal systems. Where we use or import that information into systems we control, a similar level of protection is employed as to that of those where we collect the data directly.  If you visit our website or use our mobile application, we may collect information about your device including device ID, IP address, or similar device identifiers.

How We Use Your Information
We use the personal information we collect for the following business and commercial purposes:

• Operate Our Business and Provide You Services: The primary reason we use your personal information is to provide the services you request, manage our facilities, maintain your account, process billing and payment, and handle day-to-day operations.
• Communicating with You: We use your personal information to communicate with you about our services, your account, and any questions or concerns you may have. We also use your information to deliver news, updates, and other communications based on your subscriptions, alerts, and preferences.
• Evaluate and Improve Our Services: We analyze the personal information we collect for quality assurance, training, and to understand how we can meet and exceed your expectations. For example, we may retain transcripts of your phone calls, emails, web chats, and other communications with our customer service agents.
• Marketing and Advertising: We use the personal information we collect for marketing and advertising purposes. This includes personalizing our offerings and advertisements to you. For instance, we might send you promotional messages about products, services, programs, or events that may interest you. We may also use insights from your use of our services to evaluate pricing and improve the effectiveness of our marketing campaigns.
• Use of Sensitive Personal Information: Our collection, use, and disclosure of sensitive personal information are limited to what is reasonable and proportionate to provide you with our services, including complying with legal, regulatory, and reporting obligations.

Who We Disclose Your Information To
We may disclose your personal information for the following purposes:

• With Our Vendors: We may share your personal information with vendors and service providers who perform services on our behalf, such as identity verification, payment processing, data analysis, email and hosting services, or customer support. These vendors may access your personal information and are required to use it solely as directed by us to provide the requested service.
• For Marketing and Advertising: We may share the personal information we collect with marketing and advertising vendors to design our marketing campaigns, render meaningful advertisements, and connect with you through social media.
• Use of Sensitive Personal Information: Our collection, use, and disclosure of sensitive personal information are limited to what is reasonable and proportionate to provide you with our services, including complying with legal, regulatory, and reporting obligations.

Reviewing, Updating, and Deleting Your Information
If you are a current or former customer, you can access, update, or correct your personal information at any time by logging into your account, visiting your property management office, or contacting us. To initiate a request, you may contact us via the phone or email address provided in this policy or complete our Privacy Protection and Information form.

Legal Disclaimer
Nothing in this Privacy Policy restricts our ability to:

• Comply with federal, state, or local laws.
• Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
• Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law.
• Exercise or defend legal claims.
• Detect security incidents and protect against fraudulent or illegal activity and prosecute those responsible for such activity; or
• Transfer personal information as part of a merger or acquisition, dissolution of the Company, or in the event of bankruptcy or any other transaction in which a third party assumes control of all or part of the Company.

External Links
When you use this website, you may find links to other websites that we do not own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of your personal information. You should review their terms and conditions and privacy policies before proceeding to those sites.

Mobile Opt-in Data

Privacy Policy

Stadium Properties and its affiliated companies and brands including but not limited to Dollar Self Storage, Aguila Self Storage, Alton Self Storage, Midvale Park RV and Self-Storage, and Premier RV and Self-Storage value our customers’ and website users’ privacy.

What Personal Information We Collect

We may collect the following types of personal information when you interact with our websites, forms, or services:

• Name, address, email, and phone number (including mobile numbers if you choose to opt-in to SMS communications).
• Government identification numbers such as driver license number (when required for rentals).
• Payment information for reservations and rentals.
• Device data such as IP address, browser type, and cookies.
  
  

How We Use Personal Information

We use personal information for purposes such as:

• Providing and managing self-storage and related services.
• Processing reservations, rentals, and payments.
• Communicating with you about your account, services, or inquiries.
• Delivering marketing and promotional materials when you have opted in.
• Sending SMS alerts and notifications if you have provided your mobile number and consented to receive such communications.

Who We Share Personal Information With

We may share limited personal information with:

• Trusted vendors and service providers (e.g., payment processors, identity verification, and IT support).
• Marketing and analytics partners to help us improve our services.
  
  

We do not sell personal information.

SMS consent and mobile opt-in data are not shared with third parties or affiliates.


Mobile Data and SMS Consent

SMS Consent Communication:
The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Dollar Self Storage and any of its affiliates, you may receive messages related to the following:

• Follow-up messages
• Conversational inquiries

Message Frequency:
Message frequency may vary depending on the type of communication.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Dollar Self Storage and/or its affiliates in the following ways:

• By submitting an online form

Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly via our Contact Us, page.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Contact Us page.
• Message frequency may vary

Accessibility of Privacy Policy

For your convenience and transparency, this Privacy Policy is:

• Linked directly from all web forms where we collect personal data, including SMS consent forms.
• Displayed in the footer of every page on our website.

If you have any questions or concerns regarding your privacy, please contact us at (949) 783-5377, email us at customerservice@dollarselfstorage.com, complete our online form, here, or write to us at Stadium Properties, LLC, 26 Executive Park, Suite 290, Irvine, CA 92614.